Excellent customer service

Courtney made the cabin very clean and inviting. The linens smelled wonderful. We arrived a few minutes early and she greeted us with a friendly smile and attitude. She also recommended several shops in the area where we purchased gifts we especially were looking for.

Everyone was a delight to work with.

Very nice getaway, a home away from home. It was very cozy and comfortable. We'll definitely be back.

We have stayed at this property twice and loved it both times. Great views, comfortable beds and plenty of room! We will be back again.

It was a wonderful property! Very well stocked with all the cooking items you need! The floor plan is great, the beds are cozy and the view is spectacular. Will be back to acorn lodge soon!

The website was accurate and easy to use. Checking in and out couldn't have been easier. The staff was always friendly and helpful.

The cabin was cozy and comfortable with everything we needed for our stay. We would definitely stay here again.

It was a great Thanksgiving at the cabin.

Great staff, extremely friendly and helpful. This was my 2nd visit in the past 6 months.

We plan to come back each year.

Upon arrival we tried our best to be in the cabin before dark and that didn't happen. We made the loop around the main road once and then once we got back to the split in the road we decided to stay straight and go up farther because we remembered the pictures were from the top of the mountain. Once we got to the cabin, we looked up the code and walked right into the place. This in my opinion is one of the best kept secrets of Bryson City. The layout of the cabin was perfect for our family of 10 and provided more then enough room for the 4 kids under 7 to run and play with out being on top of each other. Most times the beds are terrible but these beds were very comfy. In the early hours of the morning i found the anticipation of the view eating at me, so i got up and to watch the sun rise. With the cabin facing north it was a little hard to see but what i did see was breath-taking, as well was the sun set that night. We tend to travel quite a bit and love to stay in cabins and this by far has been the best experience ever. We were in town for the Polar Express ride and when we come back to do it again, there is no question on where we are staying!

Quick responses for my questions via email and telephone call.

It was my 1st cabin experience and wont be my last. Everything was exactly how it was described and pictured on the website. I would like to experience a bigger cabin next with more family members.

Excellent

We had a wonderful time.....Couldn't have found a NICER PLACE

They were very helpful and accommodating.

Our stay was nice and cozy.