I had to call once or twice to get in touch with someone to book a cabin but thats because they were very busy that day. Once I talked to the staff she was very helpful and kind. It was a good experience all the way around would definitely use this company again and will recommend to family and friends.

The property was so nice. The views and the hot tub were great!!! We had so much fun and the property is 20-30 min away from so many things gambling, hiking, shops, restaurants, waterfalls etc!

Good communication, no problems at all

The only thing better than the last stay will be the next one!

Great

Beautiful place to stay

Stevie was so friendly, when I called having trouble with the t.v. She was patient and very knowledgeable and seemed genuinely pleased that I was able to accomplish getting the ROKU to work.I so appreciative of her helpfulness.

We throughally enjoyed the cabin, the view was fantastic it was secluded just as was advertised. The hot tube was roomy and felt great on old achy joints while enjoying the beautiful view. A beautiful log burning fireplace and when we made the reservation the lady made sure to let us know that wood was not provided so we would arrive prepared with our own, very much appreciated. She also made sure that we were made aware that access to the cabin required 4wd which could have been missed on our part when we were reading a description of the cabin , so we were sure to drive the 4wd vehicle and arrived without problems. Our whole experience was great, even though it picked our trip to call for the worst winter storm the rental company called us and for our safety made sure we were aware and refunded the last night because we had to leave early. Very much impressed us , we will come back.

Whenever I emailed with questions, I got a quick response

We really enjoyed our stay at Therz A Bear. Wish we could have stayed longer.

The service staff and maintenance team are incredible! Fast service in a remote area was a pleasant surprise!

The Foxy View is quite an experience. High up and semi-secluded, the quaint cabin was perfect for a cozy, romantic getaway in the Smokies.

I was making a reservation online and saw where you could get a 10% discount as a returning customer, I didn't have the code so I called and the team member was so polite and didn't mind looking up where I stayed before and gave me a code to use. Easy booking.

Our stay was wonderful. We had six people total in the cabin and could probably fit 4-6 more. This cabin was so roomy and I loved the deck. I would recommend this cabin to anyone that needs to fit several people.

I have always had a very easy and enjoyable experience with this company. The cabins are affordable and exactly as described.

I had to call initially upon check in when the code for the door wasnt working. I got a voicemail the first call, and was able to get the door to work a few minutes later. The team called me back and left messages twice, trying to make sure Id been able to get j to the property (I had my phone on silent and didnt even realize it).

We had a great time and really enjoyed the cabin. Thank you for having us.

Stevie was amazing and being helpful

Exactly what was needed

the service team answer all my question.

We love the cabin and location, close to everything.

Everyone is always friendly and helpful. I havent yet to have a bad experience using BCCR.

The view was breathtaking. We barely left the cabin because it was such a relaxing place with great amenities.

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Great location. Great cabin very spacious. Had a great time